Terms and Conditions

London Vine Sales Group LLC is a Distributor of retail products related to the beauty and fashion industry, and is the exclusive distributor for Rock & Ruddle Ltd. in the United States of America. By ordering any of our products, you agree to be bound by the following terms:

1. Requirements for Retail Pricing of Rock & Ruddle Ltd. Products

To ensure a fair marketplace for all wholesale accounts, London Vine sets suggested retail price for all products, which may fluctuate from time to time and will be noted on our website. There are retail pricing minimums for Rock & Ruddle Ltd. products that must be followed strictly in order to retain your right to order these products at wholesale prices:

1.1. In store, you may set your retail prices at the MSRP listed on the London Vine website or higher, allowing a discount of no more than 15% off during a storewide sale (or as a benefit to customers who have a paid membership to your business), or up to 20% off in relation to Labor Day, Memorial Day, Independence Day, Thanksgiving, Black Friday, Hanukkah, Kwanzaa or Christmas.

1.2. Online, you may set your retail prices at the MSRP listed on the London Vine website or higher, allowing a discount of no more than 10% for a new website customer, 15% off with a coupon advertised outside of your website, or 20% off during a sitewide sale in relation to Labor Day, Memorial Day, Independence Day, Thanksgiving, Black Friday, Hanukkah, Kwanzaa or Christmas.

1.3. If you have an overstock of certain products you would like to list at clearance prices, or an additional occasion you would like to offer discounts for, please submit your particular plans to sales@londonvinesalesgroup.com for approval.

2. Requirements for the Online Sales and Advertising of Rock & Ruddle Ltd. Products

2.1. Rock & Ruddle reserves the right to worldwide web/online distribution rights on proprietary retail websites including, but not limited to, Amazon USA, eBay, and Walmart. You may offer these products online solely on your own .com website.

2.2. Wholesale customers may boost and sponsor social media posts and advertise online using their own company name in order to promote Rock & Ruddle Ltd. sales through their outlets. These advertisements should not appear to be sponsored by Rock & Ruddle Ltd or London Vine.

3. Our refund policy
If you believe you have a defective product, please send an email with related photos to sales@londonvinesalesgroup.com. Defective products will be replaced as promptly as possible.

4. Transfer or Sale of Product to a Separate Retailer
If you wish to transfer or sale any products purchased on this website, you must first send details to sales@londonvinesalesgroup.com and obtain permission before a transfer or sale takes place.

5. Our right to vary these terms
We have the right to revise and amend these terms from time to time. You will be notified at the email address attached to your wholesale account of any changes to these terms. Any orders made by you following such an email will signify that you agree to the altered terms. You may direct questions to sales@londonvinesalesgroup.com.